RETURNS & EXCHANGES
OUR PROMISEAt Dear Kate, we are committed to giving women the confidence to do anything by equipping them with underwear and apparel that is up for the challenge. If you’re undies aren’t perfect, let us know and we’ll do everything we can to help.
RETURNS AND EXCHANGESNeed a new size? Not sure you and your undies are meant to be? Let us know within 60 days of purchase and we’ll make it right. All domestic exchanges are on us. All orders are eligible for returns or refunds up to 60 days after date of purchase.
Each and every pair of Dear Kates comes with a one-year warranty. If something’s not right, let us know within a year of purchase and we will happily replace your undies.
GET IN TOUCH:
Write us a note, give us a shout, send a carrier pigeon — we’ll get back to you within two business days.